Cozy Bear Cleaning and Repair LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name
- Email address
- Phone number
- Property address
- Service details or inquiries
- Any information submitted through our contact or quote request forms
Automatically Collected Information
When you visit our website, basic technical data may be collected such as:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website link
This helps us improve website performance and user experience.
2. How We Use Your Information
We may use your information to:
- Provide and schedule cleaning services
- Respond to inquiries or quote requests
- Communicate about appointments or service updates
- Improve the website and customer experience
- Maintain internal records
- Send optional service-related messages (never spam)
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information only in the following situations:
- Service Providers: Vendors who assist with website hosting, scheduling tools, or communication services.
- Legal Requirements: If required by law, court order, or government request.
We do not share your information with marketers or unrelated businesses.
4. Cookies & Tracking
Our website may use cookies or similar technologies to enhance your browsing experience.
You can disable cookies in your browser settings if preferred.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no internet transmission is 100% secure, and you submit information at your own risk.
6. Links to Other Websites
Our website may contain links to external sites (such as scheduling tools or social media).
We are not responsible for the privacy practices or content of those third-party websites.
7. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13.
8. Your Rights
You may contact us to:
- Review the personal information we have about you
- Request corrections
- Request deletion of your information (unless needed for legal or service purposes)
9. Updates to This Policy
We may update this Privacy Policy periodically.
The “Last Updated” date will reflect the most recent revision.
10. Contact Us
For questions about this Privacy Policy or your personal data, contact us:
Cozy Bear Cleaning and Repair LLC
📍 Sevier County, TN
📞 423-921-4702
📧 contact@cozybearcleaningtn.com